Grinding to Shining: Elevating Ops from Back-Office to Front-and-Center

Three Pro Serv leaders share their stories, what they've learnt & how others can elevate the often under-the-radar operations role, enabling themselves and their consulting colleagues to grind less and shine more.

Sales often get the glory, delivery are at the coal-face, but the heart-beat of a consulting firm is Operations, who now have the data & insight at their finger-tips to make bigger strategic calls to get a seat at the table in their firm.